Repairing Mobility Equipment

Power mobility scooters and wheelchairs provide users with a sense of independence and freedom. If you own one of these devices, you most-likely get plenty of use out it. Due to daily wear and tear there will come a time when you have to repair your mobility equipment. Common repairs include tires, armrests, battery chargers, batteries, motors, controllers and joysticks.

Trouble Shooting an Electric Scooter

A power mobility scooter is run by battery and generates less pollution when compared to outdoor gas scooters. Since the scooter is run by battery there will come a time when you will need to troubleshoot issues with your battery. Below are the common problems power scooter user’s experience.

The Motor Runs but No Movement

  • To see if the engine is capable of revving, apply speed to the throttle.
  • One of the drive belts most-likely is loose if the engine revs without the back wheel spinning.
  • Check for cracks or dryness along the drive belt. You will also want to check the sprocket and drive chain to see if they are worn out as well. Replacements may be required in order to get your scooter working properly.

The Motor Does Not Run

  • Make sure the battery is plugged in properly and all connectors are working.
  • Check to see if the battery charger is charging your battery properly by checking the outlet you are attempting to charge your battery from. You can test the outlet by plugging in another device such as a cell phone.
  • Read your scooter manual to check the output voltage for your battery and compare it to the acceptable battery levels needed for your specific model.
  • – Clicking Noises
  • If the noise is coming from the brakes don’t panic. Your scooter makes a small normal noise when the brakes engage and disengage when starting and stopping. This sound is generally due to new brakes and the noise will often lessen when the brakes get worn in after several months.
  • If you feel your scooter is making loud and unusual clicking noises, check the wheels to assure debris is not stuck around them and preventing them from turning or interfering with the braking process.
  • Never use a mobility scooter if the brakes do not work properly. Repair brake issues immediately.

Equipment Moves Slower than Usual

  • Check the speed settings to assure they are at your desired level.
  • Check if your battery is fully charged.
  • Turn your mobility equipment off and wait for about an hour, then turn it back on to see if it fixes the situation. If this doesn’t work, you will need to consult with a professional.

Diagnosing a Scooter Charging System

  • Turn the ignition key for your scooter to the “Off” position.
  • Locate the battery.
  • Properly connect the battery charger into an electrical outlet.
  • Examine the indicator lights located on the charger. Generally, a solid red light assures the charger is receiving power, a green light indicates the battery is charging and a flashing red light is a sign of disruption of power.
  • If you find a flashing light, press the “Reset” button to restore power to the charger.
  • If you find that pressing the “Reset” button doesn’t help the situation you will need to replace the battery.

Electromagnetic Interference

If your mobility scooter begins to release its brakes, moves by itself or moves in the wrong direction, it may be experiencing electromagnetic interference, also known as EMI. The control system of your power scooter can receive electromagnetic energy from a variety of sources including your cell phone, radio and television. There are basic troubleshooting strategies you can use to determine whether the problem is due to EMI or a different issue.

  • Remove your scooter from sleep mode.
  • Turn your mobility scooter off and then on again.
  • If you lose power to your scooter, reset the circuit breaker by pressing the “Reset” button.
  • Use the proper charger specifically made for your mobility scooter to charge the battery.
  • Carefully open the main control box to examine if there is a blow fuse. You will need to have it replaced immediately.
  • Debris can hinder the performance of the scooter. Make sure you remove any debris or hair that has built up on the driving axles. The driving axles are generally located in the drive wheel assembly.
  • Carefully examine connectors and plugs and assure they are free from debris.
  • Rain, puddles and dampness can cause damage to the battery or motor of your mobility scooter. Avoid use until it has completely air dried after wiping it down with a soft cotton towel.

After conducting the above steps you should be able to determine the problem with your scooter. If not, discussing the issue with a trained professional repair service is essential to keeping your scooter in good working condition.

Mobility Scooter Parts

There are a lot of pieces that create your mobility scooter. In time, each of them may need to be replaced or repaired. Below is a list of mobility parts that possibly need attention.

  • Batteries
  • Armrests
  • Battery Charger
  • Bearings
  • Breaks
  • Circuit breakers
  • Controllers
  • Drive belts
  • Fuses
  • Grips
  • Bolts
  • Nuts
  • Pins
  • Controller parts
  • Lights
  • Motors
  • Motor brushes
  • Speed potentiometers
  • Throttle potentiometers
  • Levers
  • Springs
  • Tires

Repairing Equipment

While diagnosing and troubleshooting may come easy to you for small matters, it is essential that you seek professional assistance for any issue you feel uncomfortable doing. Always take precaution and follow directions from your mobility scooter manual during troubleshooting and repairs.

Mobility Scooter Repair Services

There are mobility scooter repair services in almost every community. If you don’t have one in your town or city, chances are there is one in the next town that will service your area. Contact your local scooter repair service to discuss the problems you are having and to set up an appointment. Some repair services offer at-home service, so you don’t have to leave the comfort of your home while your scooter is being fixed.

One of the main concerns is cost and payments. Whether your scooter needs minor or major repairs, the cost can rise quickly. Inquire with the mobility scooter repair service of your choice to see if they offer payment plans or if they accept private insurance, Medicare or worker’s compensation. 

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